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Frequently Asked Questions Here are the more common questions asked about:
We hope this information assists you, though if after reading this you still have a With Thanks
General Ordering and Delivery Information Ordering on-line: Your on-line purchase is logged with our secure server ensuring your details are safe. We use PAYPAL to process your payment. You will receive immediate e-mail confirmation of your order and a receipt Shipping: We use The Australian Postal Service. International Orders- Your DVD will arrive within 10 days of us sending it. Australian Orders- within 5 days express post. Payment Options: You can pay via credit card or from your bank account with PAYPAL along with cheques from an Australian banking institution or Australia Post Money orders. All dollar amounts quoted in our information are in Australian dollars (AUD) Postage Fees: International Orders: $29.95 + $10.00 postage = $39.95 AUD (up to 3 DVD's total) Australian Orders: $29.95 + $5.00 postage = $34.95 (up to 3 DVD's total)
How long does the DVD run for? 70 minutes, including the BONUS footage. Does the "Natural Stone Flooring- A Slate & Sandstone do-it-yourself Guide" DVD show me how to assess my sub-floor to determine if it is OK for stone to be laid on top? Yes, for most floors! All situations are different. We do give you concise information on assessing your existing flooring and this information covers all "common" floor structures. If you are unsure after watching the DVD and reading the information provided... just email us! I have no prior experience in tiling floors. Is your DVD guide simple enough for me to follow? Absolutely! This is a non-technical DVD which shows fail safe techniques that have been used What if I have a question that isn't answered on the DVD? If you are having any trouble with your flooring project and can't find the answer to your question, email us at info@stone-flooring-tips.com and we'll help you. Once I receive your DVD, what steps do I take? Watch the DVD. Purchase the basic tools we
recommend, plan a good time to start your project (follow the tips on how to minimise
disruption to your home and household) — and then it's go,go,go! How long will it take me to complete a floor laying natural stone? Generally, if you have a 30 square metre floor area (an average size kitchen/dining room) you can expect to take the better part of 4 days plus 2 rest days for the grout to fully dry prior to sealing. Here is an example flooring schedule:
Do I need anyone else to help me lay the floor? Not usually. If you have to repair or clean your sub-floor you may need help
e.g., pulling up carpet, securing/strengthening floor sheeting, etc Natural Stone Flooring in General Why choose natural stone over ceramic tiles? It really is a personal choice. Both natural stone and ceramic tiles have their benefits, limitations and appeal. We love real stone for its long life, its warmth, the fact that it is natural and doesn’t contain any chemicals and for its timeless beauty (it can be rejuvenated to increase its luster, unlike a ceramic tile). Does Natural Stone cost more than ceramic tiles? Generally yes! Though the better quality "stone-look" ceramic tiles are similarly priced. Cheap stone tiles, like cheap ceramic tiles maybe problematic in the long run.
Yes. Stone can be laid onto most existing floors including wooden floorboard, wood sheeting, ceramic tiles and concrete. Can stone be laid onto magnesite flooring? Yes. Given the flooring in is reasonable condition. Please note that it is very important
that you do not disturb (by wire brushing or sanding) older magnesite as it is known to
contain asbestos, which may pose a significant health risk! What about sealants and the on-going maintenance of natural stone flooring? Most natural stone does require a sealant to be applied upon installation. Natural stone requires (or more so "likes") minimal ongoing care to maintain its luster, which is, of course, a part of its beauty! What is a sealant? A sealant is an impregnator, designed to be absorbed by the stone to form a protective barrier, preventing or reducing staining. Are there environmentally friendly sealants available? YES. There are good natural based sealants available. These are also more family and pet friendly than the zylene based sealants, which are commonly sold by flooring retailers. Can I order natural stone on-line? We don't recommend this! It's very important that you see the stone that you are purchasing to ensure that you are happy with the colour and texture. Speak to a natural stone flooring retailer who stocks a good range of stone for specific answers to your queries on particular stones. It's important to see the actual stone and talk to a retailer at the same time! Our important section on "Questions To Ask Your Flooring Retailer", which is a part of your consultation, will help you to think and talk like a professional... saving you countless hours and alot of money! Hessian and Membrane Technique This technique is demonstrated on our DVD. This is the technical data for membrane called 'ASS' ASS Product Data Sheet An easy to use water based bitumen emulsion, which sets and breaks slowly allowing sufficient stability for mixing with water for surface enrichment and dust laying.
Can be mixed with water for surface enrichment and dust laying. ASS
may be mixed with soil for stabilisation or with graded aggregates.
ASS may also be used for tack coating, vapour barriers and some
waterproofing operations as well as for mulching, prime coats and in
the grassing of batters or jute meshing.
The method of application depends on the use. See emulsion sealing
guide for more details. Do not mix ASS with any cationic products or with any solvents. Do
not dilute unless specifically required. If required, dilute with
water only and use immediately. While wet, the emulsion can be Do not store at temperatures at or near freezing. Store drums off
the ground. Stir or circulate well before use. Refer to Australian
Standard AS 1160. A Material Safety Data Sheet is available. There are no significant
health hazards associated with the use of this product. We hope you found this information useful Have Your ‘Lay Your Own Sandstone & Slate Floor’ DVD
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© 2007 Stone Flooring Tips P.O. Box 2 Brooklyn 2083 NSW Australia Phone/ Fax :: 61 2 9985 1559 (Eastern Standard Time 9:00 am – 4:00 pm) |
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